KN Phone sells phones, accessories and audio gear in Damascus and repairs iPhone and Samsung devices in its own lab. MagnAct designed and built its bilingual online store and the dashboard that runs the business: orders, stock, counter sales, cash, repairs, reviews and reports.
KN Phone
KN Phone combines a retail counter with a repair lab. It confirms every order personally, by phone or WhatsApp, so the store was built around that habit: no accounts and no passwords. A phone number is the customer’s identity.
Customers browse by category or search in Arabic or English, narrow by price and availability, and read a product page that shows the price, the saving, the stock level, the reviews and the delivery terms before they commit.
A cart and a short guest checkout, delivery or pickup with a configurable fee and free-delivery threshold, sale prices, prices in US dollars or Syrian pounds, moderated reviews and repair requests, all in two languages.
Behind the storefront, one dashboard runs orders and customers, a stock ledger, counter sales, the cash box, repairs, reviews, analytics and printable reports, with separate rights for the owner and the staff.
Online orders, walk-in sales and repairs meet in one system. Stock moves when an order is placed and comes back if it is cancelled, completed orders count as sales, and the owner reads sales, profit and cash from the same records.
Six steps from first visit to a confirmed order, most of them on a phone screen.
The home page leads with real stock: featured and new arrivals, categories that hide themselves when empty, and products the visitor viewed earlier.
Search matches every word in either language across name, brand, model number, description and category, with price, in-stock and sort filters.
A zoomable gallery, the sale price and saving, honest availability, ratings and reviews, and pickup and delivery terms stated up front.
Add to the cart and keep browsing, or order a single item in one step with “Order now”. A free-delivery hint shows how close the basket is.
Name and number, delivery or pickup, preferred contact. Details survive a trip back to the cart, and a double tap cannot place a second order.
A reference number with a copy button and a prefilled WhatsApp message. The team calls to confirm, and the order is already in the dashboard.
The live store’s interface and catalogue, captured with sample prices, stock and customers.
Four areas the customer sees and four the shop runs on, built as one system.
Customers reach the right product in a few taps, whichever language they type in.
Everything needed to decide sits on one page, so fewer questions go to the phone.
A short guest checkout that matches how the shop already confirms orders.
The repair lab and the customers’ own words are part of the store, not a separate site.
Each order moves through clear stages, and each customer builds a history automatically.
One stock ledger for online orders and walk-in customers, so the shelf and the website agree.
Figures come from the same records the team works in, not from a spreadsheet.
The owner changes the shop without a developer, and staff see only what they need.
Everything the storefront produces lands in one dashboard, in Arabic or English, with amounts readable in US dollars or Syrian pounds. Owners and staff each see the parts their role allows.
Arabic is the default language, laid out right to left throughout, with English as a full alternative. Every page has its own address in each language.
A sticky buy bar on product pages, a collapsible order summary at checkout and large touch targets, for shoppers who browse and buy on a phone.
Sale prices show the original and the saving, low stock shows the real number, and empty categories hide instead of leading to blank pages.
Every upload is re-encoded into WebP sizes, plus AVIF where the server supports it, and served to fit the screen, so a product page loads a fraction of the original photo weight.
Colours, fonts, corner radius and the default light or dark mode are settings, applied to the store and the dashboard alike.
Reviewers’ phone numbers are encrypted and visible only to the owner, and review photos stay private until the review is approved.
What an owner reads after half a year on the system: sales and profit, stock and repairs, month by month.
Sample data Illustrative figures, not KN Phone’s results. They were produced by running the store’s own order, stock and repair logic over six months of fictional trading (April to September 2026), then reading each month back through its own sales and inventory reports.
| Month | Online orders | Counter sales | Total |
|---|---|---|---|
| Apr | $565 | $1,390 | $1,955 |
| May | $1,275 | $1,586 | $2,861 |
| Jun | $1,508 | $1,650 | $3,158 |
| Jul | $2,094 | $1,535 | $3,629 |
| Aug | $1,808 | $1,583 | $3,392 |
| Sep | $2,644 | $1,214 | $3,858 |
| Month | Gross profit |
|---|---|
| Apr | $752 |
| May | $1,105 |
| Jun | $1,205 |
| Jul | $1,362 |
| Aug | $1,281 |
| Sep | $1,499 |
| Month | Received | Sold |
|---|---|---|
| Apr | 48 | 90 |
| May | 186 | 119 |
| Jun | 300 | 132 |
| Jul | 182 | 185 |
| Aug | 266 | 163 |
| Sep | 122 | 214 |
| Month | Stock value at cost |
|---|---|
| Apr | $8,058 |
| May | $8,640 |
| Jun | $11,796 |
| Jul | $12,180 |
| Aug | $13,003 |
| Sep | $11,790 |
| Month | iPhone | Samsung | Other brands | Total |
|---|---|---|---|---|
| Apr | 17 | 13 | 9 | 39 |
| May | 21 | 14 | 4 | 39 |
| Jun | 21 | 13 | 8 | 42 |
| Jul | 26 | 13 | 12 | 51 |
| Aug | 26 | 17 | 10 | 53 |
| Sep | 29 | 26 | 8 | 63 |
The dashboard tracks repairs as requests with a status and a quote; repair income is not booked as store sales.
A modern PHP stack built to run on standard shared hosting: nothing to install on the server beyond PHP and MySQL.
MagnAct designs and builds online stores together with the dashboard, stock and reporting behind them, in Arabic and English. Tell us how your shop works today and we will map out what it needs.
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